Deputy Director of Communications

  • Washington, DC
  • Full Time
  • Public Interest Technology
  • Experienced

 New America is dedicated to renewing the promise of America by continuing the quest to realize our nation's highest ideals, honestly confronting the challenges caused by rapid technological and social change, and seizing the opportunities those changes create.

As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time—from pandemics and global warming to social media warfare. A revolutionary new approach—public interest technology—has the potential to transform the way governments and nonprofits around the world solve problems. At its heart, public interest technology means putting people at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. At New America PIT, we’re working with partners – including government agencies, NGOs, advocacy groups, universities, policymakers, and other mission-driven organizations – to ensure that the public interest technology ecosystem is more accessible, transparent, diverse, equitable, accountable, ethical, and effective.

One of the central precepts of public interest technology is that nothing should be created for groups, communities, or individuals without their input and involvement. At New America Public Interest Technology (PIT), we believe the same is true when it comes to our own internal engagement, management styles, decision-making, and leadership structure. We’re looking for a highly collaborative, energetic, and generative  Deputy Director of Communications. This person will be key in helping shape and grow a communications team committed to telling PIT success stories, growing the field and pipeline of PIT practitioners, demonstrating examples of PIT in practice, and using new mediums, events, opportunities, and audiences to grow the reach of the program and its leadership. Working across verticals and with PIT leadership, the Deputy Director of Communications will help establish, then nurture and oversee, a burgeoning hub of information and activity for the public interest technology ecosystem as well as a university network (PIT-UN) that is vibrant, diverse, and rapidly expanding. 


Work with PIT Leadership and the Senior Advisor, Strategic Engagement and Impact Communications to shape, implement, iterate, and evaluate the strategic communications plan;

  • Lead and oversee the day-to-day execution of that communications plan, working to ensure that editorial, multimedia, digital, web, email, and media-based initiatives are operating efficiently and effectively; 
  • Serve as the primary communications liaison to PIT stakeholders at every level, transitioning effectively between program areas and understanding the messaging requirements and needs of each;
  • Coordinate across New America teams and subsets as needed – including PIT, PIT-UN, New Practice Lab, Open Technology Institute, and others – to find points of synthesis, capitalize on opportunities for collaboration and mutual engagement, and deliver impact;
  • Supervise a small team of staff and external consultants focused on communications, thought leadership, and strategic engagement;
  • Supervise the measurement and reporting of all analytics tools to help New America PIT assess its impact;
  • Lead on the direct day-to-day execution of website maintenance and supervise the production of any additional web-based products;
  • Drive both internal and external communications initiatives, including annual reports, e-newsletters, and digital editorial content like blogs or special web-based editorial features;
  • Supervise the maintenance of all media contacts;
  • Supervise the production and distribution of all PIT and PIT-UN materials;
  • Support PIT teams during key events, engagements, and convenings


The incumbent may be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances, including but not limited to:

  • PR/media relations and pitching
  • Editorial/research-based writing support
  • Event/speaking/convening promo
  • Social media management
  • Influencer engagement


  • 6+ years of communications experience, with at least 3 years of direct management experience, in-house at an agency, NGO, or nonprofit entity
  • Demonstrated experience designing or implementing a communications strategic plan;
  • Willingness to help build and shape a team and suite of initiatives, including collaborative spirit and open approach to dealing with projects or teams with many diverse stakeholders
  • Ability to work well with colleagues across a variety of mediums and time zones, both in-person and/or remotely
  • A painstaking attention to detail and ability to juggle multiple deadlines and priorities simultaneously
  • Experience leading staff and/or direct reports across editorial, digital, media and web-based collateral, including graphic design, digital strategy, website content, newsletters, reports, blogs, and media/PR-based communications. 
  • Passion for taking nuanced, in-depth, and/or complex policy ideas and bringing them to a variety of audiences from various sector industries.
  • Commitment to fostering diversity, equity, and inclusion within the workplace

The following characteristics/experiences would be beneficial, but are not expected:

  •  Prior experience crafting public-facing messages for an academic, policy, or think tank institution 
  •  Existing understanding of the public interest technology space and key influencers, thought leaders, and stakeholders
  •  Ability to travel as needed for key events, meetings, or convenings

Application process:

Candidates should submit a resume and cover letter. We will consider applications on a rolling basis; priority consideration will be given to those who submit their applications by January 28th 2022.

All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

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