Deputy Director of Human Resources

  • Washington, DC
  • Full Time
  • Human Resources
  • Experienced

New America is seeking a Deputy Director of Human Resources to join our team. We are looking for a well-rounded, creative, and resourceful HR professional to play a key role in evolving the HR department to meet the needs of our dynamic organization.

The Deputy Director of Human Resources (DDHR) will collaborate with the Director of Human Resources (DHR) in leading the strategy and delivery of various core HR functions, including recruitment, compensation and benefits, training and development, safety and health, and other employee related activities and services. This position is full-time based in our Washington, DC office on a hybrid remote/in-office basis.


  • HR Leadership: Collaborate with the DHR in proactively identifying and implementing HR strategies, goals, and processes. Demonstrate technical competence in all practices of human resources, including the areas of recruitment, benefits, policy development, compensation, and employee relations. Provide feedback and advice constructively on work products; and provide input to procedures, processes, reports and other documents.
  • Recruitment: Serve in a sourcing capacity with full-life cycle recruiting experience to work with our internal and external resources to attract and acquire diverse talent for all open positions. Work closely with hiring managers to understand the needs of their department and any required job openings.  Lead strategy for outreach to organizations, networks and associations where New America can build relationships & partnerships to strengthen our future pipeline of diverse talent.
  • Employee Relations: Research and investigate employee relations issues. Manage investigations and review employee complaints in relation to New America’s policies and/or applicable US/local law(s). Track and report on employee complaints, harassment issues, and potential legal claims.
  • Performance Management: In conjunction with the DHR develop, implement, and manage New America’s PM annual evaluation including communications, timeline, review, and follow-up actions.
  • Learning and Development: Assist managers and staff in developing their professional and personal capacity by identifying and promoting the most relevant training resources available. Evaluate and make recommendations for revised or new program offerings based on organization needs.
  • Policy and Compliance: Manage the revision or creation of relevant policies for the office, through periodic reviews and a proactive assessment of policy needs. Ensure New America’s compliance with federal, District of Columbia, and other state employment laws, where applicable.  Advise supervisors/managers and employees on changes to company policies, procedures, compensation, and benefits.
  • Organization-wide Service Delivery: Work closely with Central Services staff to identify, coordinate, and implement best practices related to training and development, performance management, benefits, and other issues related to staff satisfaction and productivity.


The incumbent may be asked to perform additional duties and take on other responsibilities dictated by events and circumstances.


  • BS or MS degree in HR or related discipline with a minimum of 8 years of progressively responsible HR experience. Must possess at least 4 years at a supervisory level.
  • At least 3 years of experience in recruitment including full life cycle, research, and sourcing.
  • Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Solid interpersonal skills and the ability to build relationships internally and externally.
  • Expert-level written and verbal communication skills.
  • Highly resourceful team player, with the ability to also be highly effective independently with limited supervision and instruction at times.
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response.
  • A collaborative individual and an active listener who is approachable and has a proven ability to build consensus.
  • Experience in talent management, succession planning, and delivering training programs appropriate to the needs of employees.
  • Strong ability to communicate effectively and in a clear and concise manner.
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability.
  • Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
  • A forward-looking thinker who actively seeks opportunities and proposes solutions.
  • Must have a confident demeanor and excellent rapport when interacting with all levels of staff.
  • Portray a positive and professional image of the HR and Operations team at all times.
  • Proficient in MS and Google Suite, ADP, and Concur; and generally comfortable learning and using new technologies, applications, and hardware.

Please submit your application through the New America portal. We are not able to respond to phone calls or emails.

New America is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization thereby creating a culture that allows us to better serve our mission, our employees, and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.


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