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Program Associate, Resilient Communities

New America’s Resilient Communities Initiative is seeking a Program Associate to support our work with local groups to design, build, and manage innovative approaches to 21st century risks and challenges. We seek to support communities by aligning a climate justice agenda with a digital justice framework where technology enhances preparedness, equitable economic development, and resilience.

Our flagship project is Resilient Networks NYC, a New York City Economic Development Corporation program designed to build resilience and economic development through the development of community-led storm-hardened neighborhood wireless networks. These networks not only increase local preparedness, but can create entrepreneurship, media, tech, and arts opportunities; platforms for local businesses to share and coordinate services; systems for local data collection and management; and tools for local leaders to organize, connect, and compile and share information for community development and organizing.

The Program Associate will split her/his time between assisting the Deputy Director with project management tasks and supporting the Technology and Training Coordinator with curriculum development/implementation and other tasks as detailed below. This position will require some travel among five project sites across New York City. It is a full-time 40-hour a week salaried position, requiring occasional work on evenings and weekends.

The ideal candidate will have an interest in resilience, climate adaptation, community organizing, local economic development, social justice, community technology, and/or urban planning and design. We are seeking candidates with strong organizational and project management skills as well as knowledge of/experience in the programmatic areas of interest listed below.


Assisting with project management tasks, including but not limited to:

  •  Understanding how specific rules and regulations in the RISE contract determine and impact project implementation
  •  Invoicing
  •  Compliance Reporting
  •  Budgeting and finance tasks
  •  Tracking and documenting project deliverables, activities, and milestones
  •  Office, events, and logistics support
  •  Miscellaneous administrative tasks
  • Assisting with curriculum development/implementation and technology deployment:
  •  Curriculum Development/Implementation
    • Assist in the development of lesson plans and educational zines, as needed
  •  Technology deployment
    •  Develop a working knowledge of the functionality and components of the Portable Network Kit (PNK)
    •  Apply this knowledge as needed for the following illustrative tasks:
      •  Cataloging and inventorying equipment
      •  Ordering replacement parts
      •  Coordinating assembly and deployment of kits
      •  Supporting educational presentations on how PNKs work

In addition, the Program Associate will contribute to the following tasks as needed:

  •  Documentation of team and community partner activities via photos, blog posts, etc.
  •  Sharing the above via the team’s social media accounts and posting to the Resilient Communities website
  •  Supporting proposal development efforts
  •  As workload permits, identify RISE-specific areas of interest to develop further


  •  1-2 years experience in a collaborative/team-based environment
  •  Ability and comfort using spreadsheets is a must
  •  Self-starter with strong organizational skills and attention to detail
  •  Ability to adapt to changing situations and manage multiple competing priorities
  •  Comfort working in a dynamic team environment
  •  Comfort with public speaking
  •  Strong communication skills
  •  Ability to use Google Drive and other collaborative platforms for scheduling, document sharing, maintaining spreadsheets and forms, etc.
  •  Interest and/or experience in the following programmatic areas of interest:
    •  Digital equity, access, and engagement
    •  Telecommunications planning
    •  Community technology ○ Communication Strategies
    •  Technology training and knowledge transfer
    •  Community and local economic development
    •  Participatory urban planning and design
    •  Popular education 

Application Process:

Please submit a resume and cover letter. Applications will be considered on a rolling basis. Salary is commensurate with experience and includes an excellent benefits package. 

No phone calls/emails please.

New America is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization thereby creating a culture that allows us to better serve our clientele, our employees and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

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