Manager, PAYA Network Engagement

Washington, DC
Full Time
Education Policy Program

About Us: New America is a nonprofit, nonpartisan public policy institute that invests in new thinkers and new ideas to address the next generation of challenges facing the United States. New America is dedicated to renewing the promise of America by continuing the quest to realize our nation's highest ideals, honestly confronting the challenges caused by rapid technological and social change, and seizing the opportunities those changes create. The Partnership to Advance Youth Apprenticeship (PAYA) is a collaborative initiative led by New America’s Center on Education & Labor that supports the success of efforts in states and cities to expand access to high-quality apprenticeship opportunities for high school age youth. The Partnership convenes and mobilizes the expertise, experience, and collective networks of national, state, and regional partners to:

  • Support place-based partnerships to increase the number of youth apprenticeship programs aligned to PAYA’s Definition & Principles for High Quality Youth Apprenticeship
  • Facilitate learning and innovation to support the wide-scale adoption of best practices and enabling policies across a growing field
  • Strengthen the case and evidence base for youth apprenticeship to raise awareness and to mobilize policy, action and investment. 

Primary Function: The Network Engagement Manager will be responsible for ensuring the success of the PAYA Network, a national learning community of more than 70 youth apprenticeship programs. The Network Engagement Manager will support the PAYA Network by managing member communications, developing and coordinating member programming, capturing and sharing out learning, and providing general operations and project management. This is an exciting opportunity to contribute to the overall success of PAYA and support the continued growth of high-quality youth apprenticeship programs in the United States.


Member & Membership Support:

  • Collaborate with PAYA’s leadership to develop and implement strategies to attract, engage, and retain Network members.
  • Manage the membership database, register new members, update member information, and ensure data accuracy.
  • Onboard members and respond to member inquiries while demonstrating excellent customer service.

Programming Development and Coordination:

  • Collaborate with PAYA’s leadership and partners to maintain a calendar of aligned programming such as webinars, learning series and convenings.
  • Coordinate event logistics in concert with New America events staff and external partners and vendors, including contract negotiation, catering, audio/visual setup, and event promotion. 
  • Support the production of PAYA events, including developing run-of-shows, assisting with preparing guest speakers, and hosting webinars.

Communications & Knowledge Management:

  • Monitor and maintain PAYA websites and social media content, in coordination with the Education & Workforce Cluster Communications team.
  • Promote engagement by managing correspondence to the PAYA Network, including the development of a monthly newsletter and other email communications.
  • Coordinate the collection, compilation, and reporting of data and information from Network members.
  • Collaborate with PAYA’s leadership to identify key trends emerging from the Network and develop strategies to spotlight exemplars or develop tools to support common challenges.

Project Management and Operations: 

  • Work closely with cross-functional teams and external partners to ensure successful project execution within scope, schedule, and budget constraints.
  • Regularly communicate project status, issues, and risks to key stakeholders.
  • Continually evolve internal processes, policies, and procedures.

Position Requirements:

  • Strong project management skills, including proven ability to prioritize effectively and support a complex, fast-moving initiative.
  • Excellent interpersonal skills, including the ability to develop and maintain strong relationships with a variety of stakeholders.
  • Strong writing, editing, and verbal communication skills.
  • Demonstrated ability to work independently and in a team environment.
  • Exceptional organizational skills and an eye for detail.
  • Flexible and adaptable, with a positive and proactive attitude.
  • Ability to think strategically, identify relevant opportunities to advance PAYA’s goals and priorities, and be entrepreneurial about helping the team achieve current and future goals.
  • Shares New America’s commitment to equity and is interested in applying skills & talents in a role focused on expanding economic opportunity.
  • At least 5+ years of relevant experience related to nonprofits working in education, workforce development, or public policy is required.

Preferred Qualifications:

  • Familiarity with CRMs (e.g., Hubspot) and project management platforms (e.g., Asana).
  • Familiarity with best practices concerning newsletter design, social media promotion, and effective large-scale engagement outreach.
  • Experience interacting directly with K12, community college, workforce development, nonprofit, and/or industry leaders.
  • Demonstrated interest in/experience working on issues related to apprenticeship, secondary education, post-secondary education, or workforce development.

This is a hybrid position. Preference will be given to candidates based in the Washington, DC metro area who can work in New America’s office Tuesdays and Wednesdays. Occasional travel to Network events will be required (approx. 10% time).

How to apply:

Submit a cover letter and resume. Applicants who do not submit a cover letter and resume will not be considered.  Applications are reviewed on a rolling basis, but priority consideration will be given to applications received before 6/21/24. Please, no phone calls or emails.

Compensation & Benefits:

This position is a full-time role with benefits. New America offers a highly competitive benefits package that includes health care, dental, and vision coverage; a generous retirement plan; observes all federal holidays; 20 days of paid time off (combined vacation and sick days) in your first year of employment and 30 days of paid time off in subsequent years; 12 weeks of paid parental leave; and an office-wide closure between Christmas and New Year. The starting salary range for this role is $80,000-$95,000. This is a bargaining unit position.

Originality and Transparency:

At New America, we value authentic voices and intellectual property rights. All application materials, including, cover letters, writing samples, and any other submissions, must be solely your own original work. The use of AI text generation tools like ChatGPT, language models, or other artificial intelligence writing assistants is strictly prohibited for any part of your job application. Submissions found to contain AI-generated content will be immediately disqualified from consideration. Applicants have a responsibility to be fully transparent about authorship and any tools or resources utilized. We celebrate human ingenuity and want to hear your genuine thoughts and experiences. 

New America is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization thereby creating a culture that allows us to better serve our clientele, our employees and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.


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