Go to our website »

Jobs at New America

Facilities Relationship Manager

Location: Washington, DC

Department: New America

Type: Full Time

Min. Experience: Mid Level

New America is a think tank and civic enterprise committed to renewing American politics, prosperity, and purpose in the Digital Age. We generate big ideas, bridge the gap between technology and policy, and curate broad public conversation. Structurally, we combine the best of a policy research institute, technology laboratory, public forum, media platform, and a venture capital fund for ideas. We are a distinctive community of thinkers, writers, researchers, technologists, and community activists who believe deeply in the possibility of American renewal.

The Partners in Residence (“PIR”) program at New America seeks to promote collaboration between our Fellows, staff, and complementary groups by bringing partners to New America in a shared workspace arrangement. The Facilities Relationship Manager position is responsible for direct oversight of the PIR program at New America, as well as facilitating the rental process for the terraced areas of the D.C. building. As the Facilities Relationship Manager you will market the rental opportunities to prospective partners, actively pursue new partners, handle negotiations and agreements, and serve as the liaison between New America and PIR.

Shared Space Oversight

Function as initial point of contact with potential partners or conference room renters

-  Interface regularly by email and phone with clientele

-  Produce drafts and facilitate execution of all formal agreements

-  Monitor and maintain the conditions of conference rooms

-  Report any relevant facility issues

-  Assist new partners when they are moving into the space

-  Resolve matters related to renting conference rooms and shared working environment

-  Coordinate relevant efforts with HR and IT

Market New America’s PIR opportunities in the appropriate mediums

-  Secure prospective clients

-  Provide tours of our Washington, D.C. location

-  Prepare relevant materials and collateral for potential PIR and facility rental clients

-  Collaborate with New America’s events and communications staff to provide relevant presentation materials and other support for the program

Draft all PIR Memorandums of Understanding (“MOU”) for Chief Financial and Administrative Officer (“CFAO”) review and approval

-  Track and update all PIR agreements, including any necessary addenda to MOU’s

-  Liaise with organizational leaders to properly execute agreements

-  Manage, in collaboration with the CFAO, all negotiations with new or existing partners over terms of agreements.

Interface regularly with other New America units as necessary

-  Communicate with HR/Facilities regarding availability of space

-  Report regularly to IT regarding Partner needs and satisfaction with in-house IT service exchanges

-  Work with Finance to invoice regularly for all necessary PIR and facility rental payments and other related issues.

Experience in relevant areas required, including events management, communications, sales, marketing, and hospitality

-  Strong administrative skill base

-  Excellent customer service skills

-  At least 3-5 years of relevant experience in client management or a related field

-  Experience with MS Office Suite; particularly with spreadsheets

-  Willingness and ability to collaborate and seek guidance and input when appropriate.

-  Strong oral and written communication skills.

Please submit your resume and cover letter, detailing how your experience matches our needs.


Forward this Position
Recipient email address (one)
Your name
Your email address
Enter a message (optional)
Human Check*
Apply for this Position
* Required fields
First name*
Last name*
Email address*
Phone number*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
Who referred you to this position?
What’s your citizenship / employment eligibility?*
Are you 18 years of age or older?*
LinkedInLinkedIn profile URL:
Website, blog or portfolio:
Desired salary*
Can you work weekends?*
Can you work evenings?*
References: Please enter names and contact information:
The following questions are entirely optional.
To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

YES, I HAVE A DISABILITY (or previously had a disability)

Your Name Today's Date
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.