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Jobs at New America

Operations & Communications Associate

Location: Washington, DC

Department: Open Technology Institute

Type: Full Time

Min. Experience: Experienced

About Us

The Open Technology Institute (OTI) works at the intersection of technology and policy to ensure that every community has equitable access to digital technology and its benefits, with a focus on ensuring universal access to an internet that is both open and secure. OTI’s staff includes noted experts who work closely with a diverse team of lawyers, policy experts, technologists, social scientists, and data analysts, bringing a unique multi-disciplinary approach to its social justice-driven mission. OTI is housed within New America, a nonprofit, nonpartisan public policy institute that invests in new thinkers and new ideas to address the next generation of challenges facing the United States.

Job Description Summary

Are you interested in helping to create a world where everyone has access to an open and secure internet, and to the economic, political, and social opportunities that such access brings? Over the next few years, as we adapt to the unprecedented political situation here in the US, we know we will face greater challenges and threats to our mission than ever before--and we need your help. If you’re passionate about helping all communities benefit from advances in technology, we’d love to have you join our growing team!

In this full-time position, you’ll work closely with OTI’s Director, supporting his scheduling and correspondence, tracking progress on projects, submitting expense reports, and handling event and meeting logistics as necessary.

Additionally, you’ll provide critical support to OTI’s Senior Communications Manager and Operations Director. Communications activities include drafting content for OTI’s social media network, drafting and editing blog posts, assisting with live events in New America’s state of the art events space and elsewhere, and other outreach activities. Other operational tasks include hiring coordination and onboarding support, coordinating staff meetings, staff retreats, and other similar tasks.

Executive Assistant Functions (50%)

  • Schedules and organizes meetings and travel for Director as needed;
  • Organizes and prioritizes information for Director, including email and phone calls;
  • Assists in managing requests for Director’s time.

Communications and Operations Associate Functions (50%)

  • Supports OTI’s external communications efforts, including social media, other media, and live events;
  • Supports writing efforts by staff members;
  • Assists with managing the timeline for production of reports and other deliverables;
  • Sets up and coordinates OTI meetings and assists with events;
  • Assist with hiring, onboarding, and offboarding.


  • Outstanding written and oral communication skills.
  • Detail-oriented and organized.
  • Ability to interact with all levels of employees; strong collaboration and interpersonal skills; ability to work well within a team.
  • Excellent time and project management skills, flexibility to adjust to changing deadlines.
  • Ability to creatively problem solve under pressure and anticipate needs.

Education and Experience

  • Bachelor’s degree and/or equivalent experience.
  • 1-2 years of relevant experience.
  • Some previous experience with social media preferred.

To Apply:

Please submit a resume, cover letter and a brief writing sample (2-3 pages maximum).

New America is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization thereby creating a culture that allows us to better serve our clientele, our employees and our communities. We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.


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